Provide strategic leadership for The Rep’s buildings and operational teams (Facilities, Housekeeping, Front of House (FoH), Stage Door and Café/Bar) to deliver safe, compliant, sustainable and high-quality services that support The Rep’s vision to be a world class theatre at the heart of a global city. As a member of The Rep’s Senior Leadership Team, this role includes collaborative responsibility for shaping and delivering The Rep’s wider strategic objectives.

The role leads the strategic and day‑to‑day management of The Rep’s buildings, and oversees operational teams to deliver excellent customer service and maximise revenue. It carries responsibility for licensing compliance, health and safety leadership as the organisation’s Competent Person, and chairing the H&S Committee while working closely with external advisors. The postholder will collaborate with the Library of Birmingham and commercial partners on shared spaces, ensure all sites are safe, compliant and welcoming, and manage contractors to deliver high‑quality, on‑time and on‑budget services. They will drive The Rep’s environmental sustainability strategy, and lead long‑term capital projects, maintenance programmes and facilities strategies. The role also develops operational procedures, reporting systems and assurance processes, and provides out‑of‑hours support during building or safety emergencies.

This role calls for a strategic leader with a strong track record of delivering complex buildings and maintenance projects. We’re looking for someone who combines operational focus with big‑picture thinking, able to manage budgets, drive customer service and revenue, and champion environmental sustainability with evidence of real impact. You’ll bring NEBOSH‑level health and safety competence, experience designing and embedding H&S management systems, and confidence handling risk, data analysis and board‑level reporting. You’ll be an organised, resilient and calm problem‑solver who thrives in a fast‑paced environment, juggling multiple priorities while leading high‑performing teams and modernising legacy practices.

Applications Close: Midday Monday 15th June

First Round Interviews: w/c 15th June or w/c 22nd June
Second Round Interviews: w/c 22nd June or w/c 29th June

Vacancies will generally close by the deadline, however, we reserve the right to close the vacancy early if we receive a high volume of suitable applicants. We therefore advise candidates to submit their applications as soon as possible if they wish to be considered for the role. Any applications made after the deadline will not be considered.

• Contributory staff pension - 5% employee and 3% employer
• A day off for your birthday
• Free-to-use employee assistance service
• Staff ticket discount (when available)
• Staff discount in The Rep food and drink outlets (when available)
• 25% Season Ticket discount on parking at Q-Parks
• £6 day rates at Utilita Arena North and South Car Parks
• Access to salary sacrifice schemes including Bike to Work scheme and Health Cash Plans
• We actively encourage all staff to see shows as believe that this enhances everyone’s experience as an employee and ambassador. To ensure everyone has a chance to attend shows every staff member is invited to attend press night for all The Rep's own productions along with further complimentary tickets where possible as well as competitive discounts throughout the year.
  

Please read the job description carefully before starting your application to ensure that you meet all of the essential criteria and are able to provide evidence in your application to support these areas. Only relevant information will be considered when shortlisting candidates.

The Rep is a Disability Confident Employer and we participate in the ‘Offer an Interview’ scheme. This means we will offer an interview to anyone who is D/deaf or has a disability who meets the minimum criteria. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level required for each competence (or could with reasonable support), as well as meeting any of the qualifications, skills or experience defined as essential in the person specification. If you would like to apply under this scheme please select this option on our application portal.

In line with GDPR, your application will be retained securely for 12 months before being destroyed if you are unsuccessful. A copy of our Privacy Policy is available on our website. If you are successful in your application, your information will be transferred to your HR file and will be kept in accordance with our Internal Privacy Policy.

The Rep is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We foster a culture where all staff and volunteers are expected to report safeguarding concerns regarding vulnerable individuals or the conduct of colleagues and others they encounter. As part of our safer recruitment practices, the suitability of all prospective employees and volunteers is thoroughly assessed.

Job Title: Director of Facilities & Operations

Contract Type: Permanent, standard

Pay: £60,000 per annum

Hours: 39 hours per week 

Holidays: 25 days per year plus bank holidays, rising to 30 days plus bank holidays with continuous service.

Location of Work: The Rep, Birmingham

Downloads:

Job Profile (PDF)

Job Pack (PDF)